Help Center > Help for Students > Managing your payments & profile > Transfer of funds among tutors
Find out how you can manage your funds with different tutors.
It is possible to transfer the unused prepaid hours among your existing tutors :)
Please be noted that we transfer the funds, but not hours - therefore the hours will be recalculated based on the new tutor’s rate. And unfortunately, at the moment, we are unable to do a partial transfer - funds are to be transferred fully from one tutor to another.
For example:
Also, when hours are being transferred from one tutor to another, automatic discount acquired for a specific package is no longer applicable. Funds are transferred to the account of a new tutor based on the actual amount paid for the package(s) with the previous tutor.
Note: Please make sure you have no scheduled/unconfirmed lessons before starting a transfer.
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